FLOW

Workforce allocation doesn’t break because people can’t handle the work. It breaks when organizations misclassify the scale of a single unit of effort. This post shows how one assignment decision can range from a local task to a system-level concern — and why FLOW helps leaders escalate structurally instead of emotionally.

Most organizations don’t fail at supply chain risk because disruptions occur. They fail because they misclassify them. This Workbench post applies the FLOW framework to a single supply disruption to show how the same unit of effort can move across FLOW levels as complexity and scale change — and why getting that classification right is the difference between routine management and constant escalation.